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Services We are a full-service Internet development, maintenance, and hosting provider. We provide the following services: Website Development Website Design Website Programming Content Development Website Hosting Website Maintenance Website Marketing Technical Support Website Development Our team will work with you to develop the general concept or theme of your website. We will help you define the target market of your website and help develop content that is appealing to your audience. Website Design We have a staff of professional graphic designers who can take the ideas you offer and translate them into a quality design that is consistent with recognized design principles. Website Programming Our team has more than five years experience in creating award-winning websites. We emphasize compatibility and consistency. Visitors to your website will be drawn by the content of your site. When they arrive, you want to ensure that your site will be compatible with the equipment they are using - there is nothing worse than telling a user to upgrade his/her browser and then re-visit your site. We program your site to ensure that every vital element is available regardless of what platform or browser your visitor is using. We make sure that your website is consistent with other elements of your marketing plan, your desired organizational image, and we even ensure that your site maintains a consistent look and feel from page to page. Content Development Our team of research personnel collects a variety of information related to development for publication on your website. For example, we provide data from the most recent census, statewide taxes and development incentives, and demographic projections and trend. Website Hosting We offer full-service website hosting and email routing. We maintain primary and secondary Domain Name Servers (DNS) and a multiple webserver array that has enabled us to maintain a 99.5% uptime over the last three years. Each mission critical server is tested every five minutes by an automated monitoring and restart system and is connected to an uninterruptable power supply. We do not charge a separate rate for hosting your site. That fee is bundled into the construction costs. There is no limit on the size of your website or how much data is transferred from your site. We will even help you reserve domain names. There is no charge for making changes to our DNS. You can have as many domain names for your website as you desire and you can add more at any time. Website Maintenance With the IEA web support team, there is no need to spend both time and money to teach a member of your staff how to update a website. We do it for you. We process all requests for changes usually within 48 hours of receipt. In many circumstances, changes are made within a few hours. In addition, statewide changes that affect your site will be made automatically by our staff. This includes changes in statewide tax information, employment statistics, population projections, and development incentives, as well more complex items such as area code or zip code changes. With our online auditing system, DART, you can see the status of your changes and when they were received, completed, and posted. Website Marketing In the current day and age, marketing is the key to a successful website. With the millions of websites that are unveiled each year, how do you get people to visit yours? In the beginning, search engines were the primary source of traffic. However, these have not kept up with the ever-increasing number of websites. We will help you formulate a marketing plan for your website. We will attend press conferences and community meetings at your request to provide support and live demonstrations of your website. We will advise you of available marketing opportunities such as cooperative advertising in development journals and arrange for representation of your website on national and international development portals. Technical Support We provide technical support for both Internet and non-Internet related problems. As a part of the IEA, we can provide services ranging from economic forecasts to demographic projections to business surveys. We can also offer training programs designed for business leaders, community developers, and even employees through our various programs.

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