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Testimonials

"This was a good course. The instructor was very helpful and knowledgeable of topics."

"This was a very educational course and the instructor was great. I think the he (Ed) made an impact on the way thatI serve the customers that I come into contact with, and also the personal ways that I have been dealing with my customers. I'm going to try to use some of the things that he spoke about to better my customer communication skills."

"Every department supervisor needs this course because this is a very good course and the instructor is very helpful."

"The best I've seen yet on this topic."

"I learned new information that could help me in accomplishing better job performance."

"Outstanding! Very relevant to our office. Thank you!"

"Mr. Lassieur was a very good motivator and I will use what I learned today from him to the best of my ability. I know all of it will come in handy. A job well done."

"I really enjoyed this class. I learned how to communicate with people on a much better level."

"Excellent presentation of material and very energetic and excited about material. I really enjoyed it."

"The overall presentation was interesting and well covered with a great entertainment level."

"I really enjoyed the training class. It was really helpful. Thank you."

For More Information

Jim Lilly
Director, MEDP
UALR Institute for Economic Advancement
2801 South University
Little Rock, AR 72204-1099
501-569-8569
Email: jxlilly@ualr.edu

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